At Sweet Stems, we aim to ensure that your gifts reach you in perfect condition and on time. Our Shipping and Delivery Policy outlines the guidelines for shipping your orders.

1. Standard Shipping

  • All orders are processed within 2-3 business days.

  • The general delivery timeframe is 7 days from the date of dispatch.

  • Shipping timelines may vary depending on the delivery location and unforeseen circumstances.

2. Express Shipping

  • We offer Express Shipping on demand for urgent orders.

  • Express Shipping is subject to additional charges based on the recipient’s PIN code.

  • Please contact us at infosweetstems@gmail.com or call +91 8859773357 to request Express Shipping.

3. Shipping Charges

  • Shipping charges will be calculated at checkout based on the delivery location.

  • Additional charges may apply for Express Shipping or remote locations.

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email or SMS.

  • You can track your order through the courier’s website using the provided tracking number.

5. Delivery Issues

  • In case of any delivery delays or issues, please contact our support team at infosweetstems@gmail.com.

  • We will work with our shipping partners to resolve the issue as quickly as possible.

6. Damaged or Lost Packages

  • If your package arrives damaged or is lost during transit, please contact us immediately.

  • We will investigate the issue and provide a resolution, which may include a replacement or refund.

7. International Shipping

  • Currently, we only offer shipping within India.

  • International shipping options will be available soon.

Contact Us

For any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Sweet Stems Email: infosweetstems@gmail.com Phone: +91 8859773357

Thank you for choosing Sweet Stems. We are committed to delivering happiness to your doorstep!